Privacy Policy

1. Introduction

Welcome to Sisenoo.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our photography services.

We provide on-site photography services for events, celebrations, studio sessions, and outdoor photoshoots. This policy applies to information we collect through our website, during photography sessions, and in email or other electronic communications.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Event details, dates, locations, and preferences for photography services.
• Payment Information: Credit card details, banking information, and billing addresses (note that payment processing is handled through secure third-party payment processors).
• Photographic Content: Images and videos captured during our photography sessions.
• Communications: Records of correspondence if you contact us.

2.2 Technical Data

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information (type of device, operating system)
• Cookies and usage data
• Log information and browsing activity

3. How We Use Your Information

We use the collected information for various purposes including:

• Providing, operating, and maintaining our photography services
• Processing and fulfilling orders and bookings
• Communicating with you about appointments, changes, or updates
• Improving our website and services
• Responding to your inquiries and customer service requests
• Marketing and promotional purposes (with your consent)
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these interests don't override your rights.
• Consent: Processing based on your specific consent, particularly for marketing communications.
• Legal Compliance: Processing necessary to comply with our legal obligations.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that help us operate our business (e.g., payment processors, website hosting, cloud storage).
• Professional Advisors: Accountants, lawyers, or insurers when necessary.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure backup systems
• Staff training on data protection

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Photography content is typically retained for a minimum of one year after delivery of final images, or as specified in our service agreement.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct inaccurate information.
• Erasure: The right to request that we delete your personal data in certain circumstances.
• Restriction: The right to request that we restrict the processing of your data.
• Data Portability: The right to receive your personal data in a structured, commonly used format.
• Objection: The right to object to our processing of your personal data.
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.